Mahak Kansara (“we”, “us”, “our”, “Firm”) respects your privacy and is committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 and any other applicable law. This Privacy Policy explains how we collect, use, disclose, process, store, and transfer your personal data in connection with your use of our website [yourdomain.com] (“Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy and consent to the collection, use, disclosure, and processing of your personal data as described below.
1. Personal Data We Collect
We collect personal data only when voluntarily provided by you (e.g., when you submit a contact/inquiry form).
1.1 Personal Data Provided by You
- Name
- Email address
- Phone number
- Organization / Company name (if provided)
- Message / Query content
- Any additional information you choose to provide
We do not collect special category personal data (e.g., health, financial details, passwords) and do not collect personal data about children.
1.2 Automatically Collected Non-Personal Data
We may automatically collect non-identifiable technical data to analyze Website performance:
- Browser and device type
- Operating system
- Pages visited and time spent
- Referring website address
This data does not identify you personally and is used for analytics and performance optimization.
2. Purpose of Processing
Under the DPDP Act, your personal data is processed for specific, clear, and lawful purposes:
- To respond to your contact form submission and provide requested information or assistance
- To communicate with you regarding legal services or professional inquiries
- To monitor and improve Website performance and user experience
- To ensure technical and operational security
We do not use your personal data for purposes unrelated to your inquiry without additional consent.
3. Legal Basis for Processing Personal Data
Under the DPDP Act, we process your personal data on the following lawful bases:
- Consent: You provide your personal data voluntarily when you submit the contact/inquiry form.
- Legitimate Interest: To respond to your inquiry and provide information, improve Website functionality, and ensure Website security.
You may withdraw consent at any time (see Section 9).
4. Cookies & Tracking Technologies
Our Website may use cookies, web beacons, and similar technologies to enhance functionality and gather non-personal analytic data. You may manage or disable cookies via your browser settings, but this may affect certain Website features.
5. Data Sharing and Disclosure
We do not sell, rent, trade, or otherwise disclose your personal data to third parties for marketing or commercial purposes.
We may share personal data with:
- Trusted third-party service providers who help operate the Website or provide form processing, hosting, or analytics services
- Government bodies, law enforcement, or regulators where required by law
Service providers are contractually obligated to keep your information confidential and secure.
6. Data Retention
We retain your personal data only as long as necessary to:
- Respond to your inquiry
- Provide ongoing services you request
- Comply with legal obligations
After that period, data is securely deleted or anonymized.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. However, no security system is impenetrable.
9. Your Rights under the DPDP Act
Under the DPDP Act, you have the right to:
- Access your personal data
- Correct, update, or amend inaccuracies
- Withdraw consent at any time (affects future processing)
- Object to processing where applicable
- Request erasure or limitation of processing
- Data portability where applicable
To exercise your rights, contact us at [email protected] with the subject line “Privacy Rights Request”.
10. Grievance Redressal
In accordance with the DPDP Act, you may raise concerns or complaints about how we handle your personal data.
Grievance Officer:
Name: Mahak Kansara
Email: [email protected]
Response time: We will acknowledge your complaint within 7 days and aim to resolve it in 30 days.
If unresolved, you may approach the relevant Data Protection Authority under the DPDP Act.
11. Children’s Privacy
Our Website is intended for users aged 18 or older. We do not knowingly collect or process personal data of children. If you believe we have inadvertently collected data of a child, please contact us immediately.
12. Changes to this Policy
We may update this Privacy Policy to reflect changes in legal requirements or Website practices. The “Last Updated” date will be revised accordingly.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data: Email: [email protected]
Phone: +91 70735-10063
